Frequently Asked Questions
Search, open, and share linkable answers. Each item has a one-click “copy link” anchor for sending to friends or support.
Access
How do I access my courses?
Account dashboard, email receipt, and device rules.
Account dashboard, email receipt, and device rules.
You can access courses immediately after purchase via your account dashboard. We also send a receipt email with a direct “Continue learning” button. If you don’t see access within 5 minutes, check spam/promotions and confirm you used the same email at checkout.
Pricing
Do you offer discounts?
Promos, bundles, and fair-use rules.
Promos, bundles, and fair-use rules.
We run occasional promotions. Try OCCWELCOME10 or MINDFUL5 in the cart. Some courses may be excluded when pricing is already at a bundle rate.
Policy
What is the refund policy?
14-day window and what to include.
14-day window and what to include.
If a course does not match the description, contact us within 14 days of purchase. Include the course name, your checkout email, and a short note about the mismatch so we can resolve it quickly.
Privacy
How is my data protected?
Minimal collection and secure handling.
Minimal collection and secure handling.
We collect minimal data required to deliver access (like your email and purchase record) and never sell it. We use secure transport (HTTPS) and restrict internal access. If you need deletion/export of your data, message support and we’ll guide you through the process.
Didn’t find an answer?
Send a message and we’ll respond as soon as possible. Typical response time: 00:12:00.
Support phone (Mon–Fri, 10:00–18:00): +1 (415) 702-5839